If you are experiencing difficulties with the “Reset My Password” option and are unable to gain access to your account, there are a few steps you can take to resolve the issue.
1. Check your email address
Ensure that you are entering the correct email address associated with your account. Double-check for any typos or errors that may prevent the password reset email from reaching your inbox.
2. Spam or Junk folders
Check your spam or junk folders in your email account. Sometimes, password reset emails may be filtered and end up in these folders. Mark the email as “not spam” to ensure future emails from us are delivered to your inbox.
3. Wait for a few minutes
It may take a few minutes for the password reset email to arrive in your inbox. Please be patient and check your email again after a short while.
4. Contact our support team
If you have followed the above steps and still haven’t received the password reset email, please reach out to our support team. Provide them with your account details and they will assist you in gaining access to your account.
Our support team is available 24/7 and can be reached via email at support@modafinilshop24.com or through our contact form on the website.
We apologize for any inconvenience caused by the issue with the “Reset My Password” option. We are committed to ensuring a smooth user experience and will work diligently to resolve any account access issues you may encounter.
