Credit Card FAQ
- Do I need to authorize foreign transactions with my bank?
- What is phone verification? Why I was contacted by Payofix to verify the purchase by phone?
- My bank approved the transaction. What to do next?
- Why my credit card payment was declined? Top CC decline reasons and solutions
- What is my order status? Did my order went through? No order confirmation?
- I'm not satisfied and I'm going to request a chargeback through my bank. Do I need to dispute with my credit card company?
- Do you accept prepaid or gift cards? Can I pay with my Walmart or Amazon gift card?
- Do you accept credit cards? Can I pay with my Visa or MasterCard?
- I still haven't received my refund. Where is my refund?
- Is it safe to use my credit card on your website?
- I was charged twice. What should I do?
- What payment options can I use?
- How will the charge show up on my credit card bank statement?
- Why was I overcharged? What is a foreign or international transaction fee?
- I contacted my bank and they said that there were no payment attempts made from our side. Why is that?
